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About Charmelle....

See the About Charmelle section for FAQ's and to contact the Charmelle Independent Consultant for this website.
 
About Charmelle...
  • Charmelle is an exclusive collection of European designed fashion jewelry that is both classical and timeless.
  • The Charmelle collection is only available through Independent Distributors.
  • Each piece from the collection is hand finished and thickly plated with 18K gold, rhodium or silver.
  • The collection is nickel-allergy free and guaranteed for 6 months against manufacturing flaws.
  • Charmelle jewelry carries a 14 day return policy if you are not pleased with any item.
  • For hygienic reasons, pierced earrings cannot be returned.
Charmelle Independent Consultant and Website Owner: Kim Eyer
In addition to this website of Charmelle jewelry, Kim is a partner in the InTown General Mercantile business and owner of the eintown.com website. Please feel free to call if you have a question and would like to speak with Kim or another staff member:
(910) 944-1162, 9:30 am - 5:00 pm eastern standard time
any time. Our email is checked frequently and you will get a human reply.

What is Rhodium? Rhodium is in the platinum family of precious metals. It is more expensive as a raw material than gold. Best of all it does not tarnish readily and require constant cleaning like sterling silver. Most of the "silver" pieces in the Charmelle line are rhodium. A few are sterling silver. All are noted in the item descriptions.

Will the jewelry "turn"? No. Charmelle jewelry is nickel free. It is the nickel in other lines of fashion jewelry which make it "turn".

Will it make me itch or turn my skin green? No. Charmelle jewelry is nickel free. It is the nickel in other lines of fashion jewelry which deposit a green film on the skin or cause an allergic reaction such as itching.

What are the pierced earring posts made of? Hypoallergenic surgical steel. This eliminates the problem of not being able to wear fashion earrings for women with sensitive ears.

What are the stones? Charmelle is fashioned from a fine selection of cubic zirconias, Swarovski crystals, faux pearls, fresh water pearls, agates, hematite and turquoise. All pearls are hand strung, all crystals and zirconias are individually hand set. All of the finishing work (such as polishing) is done by hand as well.

Is it "real"? Charmelle is 18K triple electroplate. It is not solid gold. (If it were, the prices would be much higher.) It is top of the line fashion jewelry, hand finished, and made to high quality standards. The gold, rhodium and silver used in the electroplating process is real.

Does it feel "cheap"? Absolutely not. All pieces are mold poured, not stamped. It is the stamping process which makes jewelry feel light and flimsy. All pieces in the Charmelle collection have weighted quality from the molding process.

To mail a written inquiry, our business address is:
InTown General Mercantile
111 W. Main St.
Aberdeen, NC 28315

Security Information: Credit card processing is done through Bank of America, one of the largest and most respected banks in the US. Our shopping cart server and the Bank of America server both support SSL (secure socket layer) encryption for all purchases. Credit card numbers are not stored, they are deleted at the end of the 14 day return policy period.

Return Policy: Charmelle jewelry carries a 14 day return policy if you are not pleased with any item. For hygienic reasons, pierced earrings cannot be returned. There is also a 6 month warranty against workmanship defects.

Privacy Policy: We do not share, sell, rent, or otherwise abuse customer information or email addresses in anyway. We treat our customers the same way we would like to be treated - we protect your private information and send only information you have requested.

To return to the Carmelle Jewelry main page, click here.


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