InTown General Mercantile
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The following topics are explained below:

eInTown.com Products and Merchant Links:

Every page in the eInTown site has a navigation bar at the very top, like the one you see above. You can return to the main page at any time using the "Main Page" link. Or you can view our complete merchant list, frequently asked questions, or help for new shoppers by selecting the appropriate link. Below these links is a note on "Your Location", telling you exactly which area and page of the site you are currently visiting.

eInTown General Mercantile Products
There are links in the right column for individual products. Our direct sales merchandise is shown on the right side of each page with "Add to Cart" buttons.

Other Merchants
There are "feature merchant" links on the left column of all pages in the eInTown site. For example, the page of Beauty/Health has a list of merchants, with links, who offer beauty and health products. If you click any link which opens a new window, then you are shopping on one of our affliate merchants' websites. The sites have their own shopping carts, separate from the eintown.com shopping cart.


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What happens when I click a merchant link or a product?

When you click one of these links, a new browser window will open and load the merchant website for you to view and shop. When you are finished with your shopping and any purchases, you simply close the browser window.

Why do merchants have "membership"? What does it cost?

Merchants maintain membership lists to help their shoppers. Membership is free. Membership lists store information like your current order, shipping information, etc. This makes it easier for you to check on your order, and easier the next time you shop for products because simple information is stored so you won't have to fill out forms again.

What is a "shopping cart"?

The shopping cart on a merchant website works just like using a shopping cart at any walk-in store. As you find items you want, you place them in the shopping cart to carry them for check-out later. You add items to your cart by clicking the "add to shopping cart" button beside the product. Don't be afraid to use the shopping cart, you can always remove items from your cart and put them back. When you view your shopping cart, you are given a list of products in your cart and an opportunity to delete any item you no longer want.

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What is a "wish list"?

Many merchants offer you a wish list for keeping up with products you might want to purchase at a later date. Putting an item on your wish list does not obligate you to purchase the item at a later date. Its a lot like keeping a list in your desk drawer or on the refrigerator, except, the merchant helps you by keeping up with the list and where the products are located on the website. You can change wish lists or delete them anytime you like.

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How do I check-out and complete my order?

When you have finished selecting products for purchase, you click the "checkout" or "proceed to checkout" link or button. You will be asked to fill out a form with your name, shipping address,etc., preferred shipping method, and payment information. After you have completed the transaction, you will be shown a page confirming your order. You can print this page by clicking the "print" button on the toolbar at the top of the page. (Some merchants send this confirmation to your email address.)

Is it safe? Will my credit card number be stolen? Is my privacy protected?

eInTown protects your privacy by keeping our mailing and eZine lists strictly private. We do not share this information with any others, nor do we sell or exchange this information. Our employees do not have access to credit card numbers. We do not store credit card numbers, they are deleted at the end of the 14 day return merchandise policy.

Our merchants are concerned about providing you with secure online shopping. You probably recognized many of our merchants by name. We do our best to select merchants that secure your ordering information and personal information, as well as protect you from online "spam". If you have concerns about ordering from a particular merchant, please check the FAQ's section or other security information on their individual merchant website.

Credit card transactions for online shopping are handled electronically. In most cases, no one even handles your card like they do at a walk-in store or restaurant. If you think about this sensibly, you are at no more risk than you would be when using a credit card at any walk-in establishment. Your credit card number is stored in a secure database until your order is processed, payment is complete and you receive shipment. These secure databases are strictly controlled and employees do not have random access to gain credit card numbers. Again, read the FAQ section or security information on a merchant's website if you have a specific concern.

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What's in your eZine, the eInTownObserver?

The eInTownObserver is our monthly eZine for Subscribers. It features monthly or seasonal specials run by our merchants, and updates on any new merchants or products at eInTown. We also feature additional savings, rebates and coupons in the eZine. It is not practical for us update multiple webpages each month to feature these items. Therefore, we feature them in our eZine. Subscribers to the eInTownObserver have access to these specials and discounts.

Please sign-up for the eZine so you can enjoy these specials as well. It is published monthly, and there are occasional special editions for merchant holiday specials and discounts.

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